The speech recognition isn’t working on my Learn Languages with Rosetta Stone app. How can I fix this?

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The speech recognition isn’t working on my Learn Languages with Rosetta Stone app. How can I fix this?

If you’re experiencing issues with speech recognition on your Learn Languages with Rosetta Stone™ app, go to the settings and check on your Speech Settings. Make sure:

Speech recognition is marked “on.”
The proper voice type is selected (Male/Female/Child).
The speech precision level is somewhere in the middle. If set to "Hard" move it closer to "Easy."

Apple

Android

Troubleshooting Tips for Speech Recognition Issues

If there is background noise, verify if you are using a headset with a microphone. If no headset is available, then move to a quieter place.
If there is no voice detected, verify if you are using a headset. If yes, then check to make sure it is fully plugged in.
If your signal strength is low (showing 0-1 bars), then move to another location to improve this signal.