How to Turn On or Cancel your Auto-Renewal - Rosetta Stone Support for Personal
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How to Turn On or Cancel your Auto-Renewal


 

To turn on auto-renewal, simply follow these steps:

1. Log in to your Rosetta Stone program.

2. On the top toolbar, click on your name, and select "My Account."

 




3. From My Account, you’ll be able to find information on the status of your online subscription. First, you must have an updated billing profile before enrolling in auto-renew. To update, click on the "Billing" tab on the top right of your screen, fill out all of the required fields, and click "Update."





4. Once your billing information is updated, click on the “Summary” tab. This is where you will turn on the auto-renewal feature. To do so, simply click "Activate Subscription." Once completed, you’ll see the rate at which your subscription renews.




 

 

To cancel your auto-renewal, simply follow these steps:

1. Log in to your Rosetta Stone program.

2. On the top toolbar, click on your name, and select "My Account."

 




3. The Summary tab will appear. This is where you will turn off the auto-renewal feature. To do so, simply click "Turn Off Auto Renewal." Once completed, your subscription will not renew after the expiration date.





 

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