How Time is Tracked in Catalyst - Rosetta Stone Support for Work
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How Time is Tracked in Catalyst


Rosetta Stone Catalyst provides a learner dashboard as a way to track time spent in the tool. This feature provides learners with monthly and all-time usage. Time spent in the program is separated by desktop learning, mobile learning, and, if applicable, live tutoring usage. The dashboard will also show the learner’s current CEFR* level, learning path (Foundations or Fluency Builder) and information for downloading the correct mobile app based on that learning path. 

Catalyst = One Solution, Two Learning Paths

In order to understand how the time is tracked in the system, check out the general and product-specific information below.

 

General Time Tracking and Reporting Information

Usage information is exportable from the dashboard by clicking the “Export Report” button, and the report can be downloaded in both CSV and XLS formats. Usage time may take up to 24 hours to appear.

 

Catalyst

 

It is important to understand that all time spent is recorded on Rosetta Stone servers set in GMT+0 time zone. This means that some learners who log time learning with Rosetta Stone in the late evening of their own time zone may not see the usage recorded on that same date. For example, activities completed after 7pm EST (GMT–5) are typically reported on the following day.

*CEFR – Common European Framework of Reference

 

Foundations Time Tracking

Web Lessons: As soon as a learner opens an activity and accesses the language-learning content, the program will start recording usage. If, at any point during the activity, the “pause button” is clicked, the program will stop recording the usage. Likewise, if the learner returns to the home screen or Rosetta Stone Access Portal, the time will no longer be recorded. Should someone ever repeat an activity in the program; the score will be replaced with the score received from the most recent attempt. The time spent in the program will be representative of the combined total usage.

 

Foundations

 

Mobile Application: Time spent in Foundations mobile app is counted towards the program usage report. Similar to the web lessons, usage is only tracked while learners are actively engaged in an activity in the application. Simply signing in and leaving the application open will not count as recorded usage.

Extended Learning (Games, Stories, Phrasebook, Audio Companion, Seek & Speak): Time spent in Extended Learning is calculated based on engaged interaction with the activities. A learner must be actively playing a game or speaking within a story for the program to document the usage (reading or listening to a story does not count as usage time). Time spent using Phrasebook, Seek & Speak, and Audio Companion™ does not count as usage time, as these features consist of supplemental content designed to reinforce learning that has already occurred.

Live Tutoring: For organizations who have chosen to include live tutoring in their program, sessions are unlimited, meaning learners can participate in as many sessions as they’d like! Each session is 30 minutes long and this time is recorded as “Live Tutoring” time. In order for the Tutor to mark the session as “completed,” a learner must attend at least 50% of the session.

 

live tutoring

 

Fluency Builder Time Tracking

Web Lessons: Each activity has two events, a start learning activity event and a completed learner activity event. In order for time spent to be calculated, both events must be triggered during a learner’s session.

 

Fluency Builder

 

For example: In a Vocabulary activity, when the vocabulary card is displayed on the screen this triggers the start of this learning activity event and clicking “Done” or the next arrow for a card will indicate that the learning activity event has been completed. The time the learner spent on each card will be added together, and the sum of this will be recorded as time spent in the activity.

 

If a user is inactive for 15 minutes, the program will time out and the learner will see the following message: “Continue learning” or “Sign Out.”

  • If the learner chooses “Continue Learning” the 15 minutes of inactivity will be counted and the activity will resume
  • If the learner chooses, “Sign Out:” no time will be recorded for that activity.
  • If the learner fails to respond to the inactivity prompt, she will be logged out after an additional 5 minutes and no time will be recorded.

What is not captured as Usage Time?

  • Time spent on incomplete attempts at each activity
  • Time spent navigating between views
  • Time spent on non-learning activities (e.g., selecting goals, updating profile, reading notifications)
 

Mobile Application: Time is largely calculated the same way as in the web lessons portion, with the following caveat: The Fluency Builder mobile application only tracks time when the application is being worked in, and not when the app is open in the background.

For example: A learner starts a vocabulary activity, and spends 1 minute looking at the card, and then moves away from the application to go check a text message. The learner spends 5 minutes texting, then comes back to the app and clicks the “Done” or next arrow on the vocabulary card after looking at the card for another 1 minute. The user’s total time captured and displayed in reports would be 2 minutes (time spent in the app minus the time spent in other apps or doing other things on the phone).

 

Live Tutoring: For organizations that have chosen to include live tutoring in their program, sessions are unlimited, meaning learners can participate in as many sessions as they’d like! Each session is 50 minutes long and this time is recorded as “Live Tutoring” time (each session shows as 1 hour in reports). In order for the Tutor to mark the session as “completed,” a learner must attend at least 50% of the session.

 

live tutoring

 

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