Reset your Rosetta Stone Foundations Password - Rosetta Stone Support for Work
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Reset your Rosetta Stone Foundations Password


Learners and administrators who have forgotten their Rosetta Stone password can complete the following steps to reset their password:
 

1. Open a web browser and visit your custom Rosetta Stone website (EXAMPLE.rosettastoneclassroom.com or EXAMPLE.rosettastoneenterprise.com).
2. Click on the link titled “Forgot your password?”

 

If you get the message “Your organization doesn’t allow you to reset your forgotten password. Contact your administrator for help.” please reach out to the Rosetta Stone administrator within your organization. Your administrator will need to contact your Rosetta Stone representative to enable this feature.

 

 

3. Enter your username and click “Reset.”  


If you do not know your username, refer to the welcome email sent from online_info@rosettastone.com that you received when you were initially registered in the program, or contact the Rosetta Stone administrator within your organization.

 

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4. An email will be sent to the email address associated with your Rosetta Stone account.


If you do not receive the email after a few minutes, please check your spam or junk email folder. If you do not receive the email within one hour, please contact the Enterprise & Education Support Team for assistance.

Note: K12 learners typically do not have email addresses associated with their accounts, and will not be able to receive the password reset emails. In this case, learners will receive the following error message and will need to contact their administrator to reset their password:

 

 



5. Click the link in the email to reset your password. Type in a new password and click “Change Password.”

  
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6. The password will be saved, and then you can click “Launch Rosetta Stone” to enter the program.
 

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