If you have a user account with the Rosetta Stone products, the username and password are shared between them. There are two ways to reset your password for the mobile app which affects all products requiring a username and password.

Select a method and follow the instructions:

• Reset my password from my mobile device
• Reset my password from my computer

 

Reset my password from my mobile device

If you don't already have the mobile application, download them here:





1. From within the mobile app, select Sign In and tap "Forgot Password"
2. A browser will open to a sign in page; select "Forgot Password" right below the password field
3. Enter your e-mail address
4. You will receive an email with instructions on how to reset your password
5. Enter your New Password and then Confirm the same.
6. You can now log in through the mobile app with the new password.

Tip: Do not attempt to log in through the web browser on the mobile device as you'll be met with a message requiring you to install Flash.
 

Reset my password from my computer

1. Click on the forgot password link found on this page: https://totale.rosettastone.com/
2. Enter your email address
3. You will receive an email with instructions on how to reset your password






4. Enter your New Password and then Confirm the same.
5. You can now log in through the mobile app with the new password.