Notification: Version 3 Personal Edition Product Support Change
Rosetta Stone® is committed to providing our customers with the most up-to-date and effective language-learning solutions. To that end, we’re continually advancing and improving our software technology and adding new products. Unfortunately, that means we can’t continue to support some of our older platforms. Starting October 1, 2014, Rosetta Stone Version 3 Personal Edition will no longer be supported by Rosetta Stone.
For our loyal Version 3 customers, we’ll continue to maintain our Version 3 self-service portal and Knowledge Base. For a limited time we’ll also be offering Version 3 Personal Edition customers who have a valid proof of purchase the ability to purchase one of our new language-learning programs at a discounted price.
If you purchased Version 3 Personal Edition, you have the option to purchase an upgrade to our latest product, Rosetta Stone Online Subscription, at a greatly reduced price. You can take advantage of this upgrade by calling Customer Care at (800) 280-8172 and selecting Option 2.
If you have the Version 3 Homeschool of our product, you will need to have your Homeschool Activation ID's available to obtain support. We offer support free of charge for Homeschool products for 90 days after your initial purchase. Additional support may be obtained for a fee of $19.99 per incident after the first 90 days.