Need to talk to someone? Call our support telephone number to get help with tech support, activation, and general information.
Please click here if you need to call Collections.
US Personal or Homeschool Support: 1-877-211-2367
| Description | Option No. | Support Type | Hours |
| Opciones en Español | Press 1 | Spanish support | Mon - Fri 10 a.m. - 11 p.m. EST
Sat - Sun 11 a.m. - 8 p.m. EST |
| Assistance with your personal product | Press 2 | Technical Support | Mon - Fri 9 a.m. - 10 p.m. EST
Sat - Sun 11 a.m. - 8 p.m. EST |
| Customer Care: How to use the product | Mon - Fri 9 a.m. - 10 p.m. EST
Sat - Sun 11 a.m. - 8 p.m. EST |
| Update Payment Information | Mon - Fri 9 a.m. - 10 p.m. EST
Sat - Sun 11 a.m. - 8 p.m. EST |
| Assistance with your educational or corporate product | Press 3 | Education and Enterprise corporation clients |
| Assistance with a tutoring session starting within the next 20 minutes | Press 4 | Live Studio Help | 24 hours a day |
UK Personal Support: 0800.085.3492
| Support Type | Option No. | Hours |
| Customer Care: billing/shipping, returns, exchanges, sales, product consultation | Option 1 | Mon - Fri 9 a.m. - 10 p.m. GMT
Sat - Sun 4 p.m. - 1 a.m. GMT |
| Technical Support: technical questions about your product | Option 2 | Mon - Fri 9 a.m. - 10 p.m. GMT
Sat - Sun 4 p.m. - 1 a.m. GMT |
Sales
| Sales | Phone Number | Hours |
| United States | 1.800.767.3882 | 24 hours a day |
| Time Zone | Hours |
| Eastern Time | Monday - Friday 8:30 a.m. - 5 p.m. |
| Central Time | Monday - Friday 7:30 a.m. - 4 p.m. |
| Mountain Time | Monday - Friday 6:30 a.m. - 3 p.m. |
| Pacific Time | Monday - Friday 5:30 a.m. - 2 p.m. |
