Error 4111 "A fatal error occurred while downloading the following media" - Rosetta Stone Support
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Error 4111 "A fatal error occurred while downloading the following media"

Error 4111 can occur if your anti-virus program mistakenly thinks Rosetta Stone® files are malicious, or if your CD-drive isn't copying the files correctly.  
In order to fix it, you need to make sure your anti-virus isn't blocking Rosetta Stone® files, and then re-install your language level(s).


Allow Rosetta Stone® files through your anti-virus


See When installing Rosetta Stone®, I get a virus notification for instructions.

 

Reinstall the Language Level

Version 3 learners or Language Learning CD-ROM learners, see Install Rosetta Stone® Language Learning, CD-ROM Language Level CDs.

Language Learning Download learner, see 
Rosetta Stone Language Learning Download - Installing single levels.



If you need further assistance, please contact Rosetta Stone Product Support by clicking here.

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