Safari blank screen upon launching lesson - Rosetta Stone Support for School

Additional Help


Safari blank screen upon launching lesson

If you get a blank screen when you try to launch your Rosetta Stone lessons on Safari, it may mean that Adobe Flash Player plugin was blocked by Safari security settings.

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Please follow the steps below to allow Adobe Flash Player plugin with your Rosetta Stone portal:

1. Click on "Safari"  menu located in the upper left hand corner and choose Preferences.

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2. Click on "Security" tab and then click "Plug-in Settings..." box.

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3. From the window that appears, check Adobe Flash Player box.

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4. Select "Allow" for your Rosetta Stone portals.

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5. Finally click on "Done" button and refresh your Rosetta Stone window.

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