Advanced English for Business: Scheduling and Attending a Live Tutoring Session - Rosetta Stone Support
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Advanced English for Business: Scheduling and Attending a Live Tutoring Session


Scheduling a Live Session
Getting ready for your Live Session
Canceling a Live Session
 

Rosetta Stone® Advanced English for Business features the opportunity to participate in a Live Tutoring Session with a trained Rosetta Stone coach. This component allows you to practice what you have learned in the lessons, in a live conversational setting. During the session, you'll have the opportunity to fine-tune your skills based on the business communication goals you have selected.

Highly qualified, expert Instructors are certified by Rosetta Stone to conduct these sessions. Sessions last for 60 minutes - 45 minutes of instruction and 15 minutes for set-up and grading.
 
To achieve maximum success using this tool, you are expected to use all of your allocated Live Tutoring Sessions. Depending on the type of license you have, you will be able to schedule 2 or 4 sessions per month, or alternatively a group session.

Scheduling a Live Session

1. Sign in to your Advanced English for Business account.
 
2. From the main menu, click on "Live tutoring sessions" and then select "Schedule a Session" to reserve a Live Session that can work around your calendar. You will receive brief instructions on setting up your session.
 
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3. You will see a calendar for available times. Sessions are available 24 hours a day, 7 days a week. Simply choose a session that works for you and click "Done".
 
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4. You will now see your scheduled session in your profile. When the time comes, you will be able to join by clicking “Start Session.”
 
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Getting ready for your Live Session

Note: It is important that you are using a USB headset with microphone and have the latest updates for Adobe Flash installed. The session will also allow you to use a web camera if you prefer. Using a web camera is optional.

For optimal performance, click the “Check My System” button on the screen.  At the bottom, you will find a series of useful tips.

After launching the session, you may receive a prompt from Adobe Flash Player asking for access to your camera and microphone. Click "Allow." Please note that Rosetta Stone does not access your camera despite the message reading "Allow Camera and Microphone."
 

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Now you can test your speakers and microphone. Be sure that the sound is coming from your headset and not your external speakers. When you’re ready, click “Join Audio.”
 

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You can now begin your Live Tutoring Session. The live image of your instructor should be in the upper right corner of the screen and if you have enabled it, you can access your own webcam from the webcam icon at the top of the screen. Be sure to un-mute your microphone by clicking on the microphone icon next to the webcam icon. The instructor will work one-on-one with you for your specific areas of study. The content and session exercises last approximately 45 minutes.
 

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Canceling a Live Session

If you anticipate that you will not be able to attend your upcoming Live Tutoring Session, you can cancel the session and schedule it for a later date. To cancel your session, click on "Live Tutoring Sessions" tab and then click on "Cancel" button located to right of your schedule session.
 

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