"Create from existing user" Option in Rosetta Stone Advantage
In order to have access to all of your Rosetta Stone Advantage Portals (Administrator Portal, Tutor Portal, Tracking Portal, and Learner Portal) through a single set of sign-in credentials, simply use the following hierarchy and instructions when creating roles for access to these Portals through the Administrator Portal:
Administrator -> Tutor -> Training Manager -> LearnerAdministrator
An Administrator’s role is to manage account set-up, which includes creating Organizations, Administrative Groups, Instructional Groups, Tutors, Training Managers, and Learner Accounts.
This role already exists on your site and there is only one unique username and password created to access the Administrator Portal. You should have received this username and password via e-mail from Rosetta Stone Order Management (firstname.lastname@example.org) at the time of your purchase.
If you do not have access to this information, please contact Rosetta Stone’s Implementation Team at email@example.com or 877-223-9848 (option 3, then 2) for further assistance.
A Tutor's role is to guide the learners through their language learning. There can only be one Tutor assigned per Instructional Group, and you can assign a tutor to an individual learner as well. Tutors will have access to message learners directly, assign content and view additional progress reports through the Tutor Portal.
The creation of a Tutor is not required if this type of role is not necessary within your organization. But if it is, you will create your Tutor accounts first.
For more information on Tutor privileges, please click here and here.
If you are the primary administrator and require Tutor privileges, please follow these instructions for your Tutor account creation:
A Training Manager’s role is to monitor learner progress. Training Managers will have access to view learner progress and exports usage reports through the Tracking Portal. Training Managers can be assigned multiple Instructional Groups or Administrative Groups to monitor, but cannot be assigned both types of groups at the same time.
You will create your Training Manager accounts second.
For more information on Training Manager privileges, please click here and here.
Please follow these instructions for Training Manager account creation:
A Learner’s role is to learn a language using Rosetta Stone Advantage. As an Administrator, Training Manager or Tutor, you do have the option to use a Rosetta Stone TRAINING LICENSE offer to register yourself as a Learner and access the Rosetta Stone Advantage language learning program without having to use any of your purchased licenses.
If you do not have these Rosetta Stone TRAINING LICENSE offers available on your site and would like to request having these added, please contact Rosetta Stone’s Implementation Team at firstname.lastname@example.org for further assistance.
The creation of a Learner account is not required, but we do recommend it so that you become familiar with the learner language learning experience and can help field questions from your learners.
You will create your Learner accounts last.
Please follow these instructions for Learner account creation: