How Time is Tracked in Catalyst
Catalyst = One Solution, Two Learning Paths
In order to understand how the time is tracked in the system, check out the general and product-specific information below.
Usage information is exportable from the dashboard by clicking the “Export Report” button, and the report can be downloaded in both CSV and XLS formats. Usage time may take up to 24 hours to appear.
It is important to understand that all time spent is recorded on Rosetta Stone servers set in GMT+0 time zone. This means that some learners who log time learning with Rosetta Stone in the late evening of their own time zone may not see the usage recorded on that same date. For example, activities completed after 7pm EST (GMT–5) are typically reported on the following day.
*CEFR – Common European Framework of Reference
Web Lessons: As soon as a learner opens an activity and accesses the language-learning content, the program will start recording usage. If, at any point during the activity, the “pause button” is clicked, the program will stop recording the usage. Likewise, if the learner returns to the home screen or Rosetta Stone Access Portal, the time will no longer be recorded. Should someone ever repeat an activity in the program; the score will be replaced with the score received from the most recent attempt. The time spent in the program will be representative of the combined total usage.
Mobile Application: Time spent in Foundations mobile app is counted towards the program usage report. Similar to the web lessons, usage is only tracked while learners are actively engaged in an activity in the application. Simply signing in and leaving the application open will not count as recorded usage.
Extended Learning (Games, Stories, Phrasebook, Audio Companion, Seek & Speak): Time spent in Extended Learning is calculated based on engaged interaction with the activities. A learner must be actively playing a game or speaking within a story for the program to document the usage (reading or listening to a story does not count as usage time). Time spent using Phrasebook, Seek & Speak, and Audio Companion™ does not count as usage time, as these features consist of supplemental content designed to reinforce learning that has already occurred.
Live Tutoring: For organizations who have chosen to include live tutoring in their program, sessions are unlimited, meaning learners can participate in as many sessions as they’d like! Each session is 30 minutes long and this time is recorded as “Live Tutoring” time. In order for the Tutor to mark the session as “completed,” a learner must attend at least 50% of the session.
Web Lessons: Each activity has two events, a start learning activity event and a completed learner activity event. In order for time spent to be calculated, both events must be triggered during a learner’s session.
For example: In a Vocabulary activity, when the vocabulary card is displayed on the screen this triggers the start of this learning activity event and clicking “Done” or the next arrow for a card will indicate that the learning activity event has been completed. The time the learner spent on each card will be added together, and the sum of this will be recorded as time spent in the activity.
If a user is inactive for 15 minutes, the program will time out and the learner will see the following message: “Continue learning” or “Sign Out.”
What is not captured as Usage Time?
Mobile Application: Time is largely calculated the same way as in the web lessons portion, with the following caveat: The Fluency Builder mobile application only tracks time when the application is being worked in, and not when the app is open in the background.
For example: A learner starts a vocabulary activity, and spends 1 minute looking at the card, and then moves away from the application to go check a text message. The learner spends 5 minutes texting, then comes back to the app and clicks the “Done” or next arrow on the vocabulary card after looking at the card for another 1 minute. The user’s total time captured and displayed in reports would be 2 minutes (time spent in the app minus the time spent in other apps or doing other things on the phone).
Live Tutoring: For organizations that have chosen to include live tutoring in their program, sessions are unlimited, meaning learners can participate in as many sessions as they’d like! Each session is 50 minutes long and this time is recorded as “Live Tutoring” time (each session shows as 1 hour in reports). In order for the Tutor to mark the session as “completed,” a learner must attend at least 50% of the session.