Support Phone Numbers

Sales

Sales Phone Number Hours
United States 1.800.767.3882 24 hours a day
United Kingdom 0800-005.1220 24 hours a day

US Personal or Homeschool Support: 1.800.280.8172

Support Type Option No. Hours
Technical Support Option 1 M-F 9 a.m.- 10 p.m. ET; Sat & Sun 1 p.m.- 10 p.m. ET
Customer Care: billing/shipping, returns, exchanges, general inquiries Option 2 M-F 9 a.m.- 10 p.m. ET; Sat & Sun 1 p.m.- 10 p.m. ET
Update Payment Information Option 3 M-F 9 a.m.- 5:30 p.m. ET
Sales: find out which product is best for you Option 4 24 hours a day
Live Studio Help Option 5 24 hours a day
Opciones en Español Option 9 M-F 9 a.m.- 10 p.m. ET

UK Personal Support: 0800.298.2950

Support Type Option No. Hours
Technical Support: technical questions about your product Option 2 M-F 9 a.m.- 10 p.m. GMT; Sat & Sun 1 p.m. - 10 p.m. GMT
Customer Care: billing/shipping, returns, exchanges, general inquiries Option 3 M-F 9 a.m.- 10 p.m. ET; Sat & Sun 1 p.m.- 10 p.m. ET
Returns Option 4 24 hours a day
Sales: find out which product is best for you Option 5 24 hours a day
Customer Success: helps develop learning plans & progress checks Option 6 M-F 9 a.m.- 5:30 p.m. GMT

Government, Education, Organization

Support Type Phone Number Hours
Technical Support: technical questions about your product 1.877.223.9848 M-F 9 a.m.- 8 p.m. ET
Concierge Services: helps develop learning plans & progress checks 1.877.223.9848 M-F 9 a.m.- 8 p.m. ET
Implementation Services: helps Administrators and Teachers implement their program 1.877.223.9848 M-F 9 a.m.- 8 p.m. ET
United Kingdom Supoort 0800.005.1350 M-F 9 a.m.- 10 p.m. GMT
International Support 1.540.236.7983
 

Previous MonthNext Month
SunMonTueWedThuFriSat