Rosetta Stone Support

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How to enroll or cancel your auto renewal

To set your account to auto renew, simply follow these steps:

  1. Log-in to your Rosetta Stone program (be sure to be in the online portion of your program).

  2. On the top toolbar, click on your name, and select "My Account".
    My Account

  3. From My Account, you’ll be able to find information on the status of your online subscription. First, you must have an updated billing profile before enrolling in auto renew. To update, click on the "Edit Billing Info" tab on the top right of your screen, fill out all of the required fields, and click "Update."
    My Account

  4. Once your billing information is updated, click back onto the “Manage Online Services” tab. This is where you will opt into the auto-renewal feature. To do so, simply click "Turn Auto Renewal ON". Once completed, you’ll see the rate at which your subscription renews every month.
    User-added image

To cancel your auto renewal, simply follow these steps:

  1. Log-in to your Rosetta Stone program (be sure to be in the online portion of your program).

  2. On the top toolbar, click on your name, and select "My Account".
    My Account

  3. The Manage Online Services tab will appear. This is where you will opt out of the auto-renewal feature. To do so, simply click "Turn Auto Renewal OFF". Once completed, your subscription will not renew after the expiration date.
    User-added image

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