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Rosetta Stone Version 3: I installed and tried to run the program and/or install the Language CD, I receive an error message, "You must be an administrator to use this feature."

If you are using Windows XP, please click here

If you are using Windows Vista or 7, please click here

If you are using Windows 8, please click here

If you are using Windows 10, please click here
 


General

Please click on a link above to see instructions specific to your operating system. Please note this article pertains to Rosetta Stone Version 3, only.

On Windows XP

  1. Close Rosetta Stone
  2. In your start menu, click on My Computer, then browse to C:\Documents and Settings\All Users\Application Data\Rosetta Stone
    • Application Data is a hidden folder.
    • To show it, click Tools > Folder Options, go to the View tab and enable the 'Show hidden files and folders' option
  3. Delete the dynamicStoredPaths.xml file
  4. Close My Computer and restart Rosetta Stone Version 3

On Windows Vista and 7

  1. Close Rosetta Stone
  2. In your start menu, click on Computer, then browse to C:\Program Files(or Programs Files x86)\Rosetta Stone\Rosetta Stone Version 3
  3. Right-click RosettaStoneVersion3.exe (you might not see the '.exe') and then select Properties
  4. In the Properties, go to the Compatibility tab and select the "Run as administrator" checkbox
    • You may have to enter your computer password or click Continue to allow this action
  5. Click Apply and OK to save the changes and close the window
  6. Launch Rosetta Stone Version 3

Windows 8

  1. Close Rosetta Stone
  2. Click on the Windows key Windows Keyon your keyboard and type in Computer, then browse to C:\Program Files (or Programs Files x86)\Rosetta Stone\Rosetta Stone Version 3
  3. Right-click RosettaStoneVersion3.exe (you might not see the '.exe') and then select Properties
  4. In the Properties, go to the Compatibility tab and select the "Run as administrator" checkbox
    • You may have to enter your computer password or click Continue to allow this action
  5. Click Apply and OK to save the changes and close the window
  6. Launch Rosetta Stone Version 3

Windows 10

  1. Close Rosetta Stone
  2. Press the Windows logo key Windows logo key +S to open Search.and type in Computer, then browse to C:\Program Files(or Programs Files x86)\Rosetta Stone\Rosetta Stone Version 3
  3. Right-click RosettaStoneVersion3.exe (you might not see the '.exe') and then select Properties
  4. In the Properties, go to the Compatibility tab and select the "Run as administrator" checkbox
    • You may have to enter your computer password or click Continue to allow this action
  5. Click Apply and OK to save the changes and close the window
  6. Launch Rosetta Stone Version 3

 

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