Rosetta Stone Support

  • FOR YOU
  • FOR CLASSROOMS & ENTERPRISES
  • SUPPORT
  • Search

    Looking for something? You're in the right place.

  • CHAT
  • Cart
  • Sign In
  • Try it free

Support

When installing Rosetta Stone, I get a virus notification.

When installing language levels, you could possibly get a virus notification. This could be because of what is known as a "false positive" by your antivirus software. A "false positive" is when antivirus software identifies a non-malicious file as a virus.  If you receive this message, please try the following resolutions:

  • Make sure you have bought the program directly from Rosetta Stone or an authorized retailer as it could be caused by pirated or counterfeit software.

If you still need of assistance, please contact Rosetta Stone Support .

Was this article helpful?

POPULAR TOPICS
Previous MonthNext Month
SunMonTueWedThuFriSat