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Rosetta Stone® Language Learning repeatedly asks for the 5.0.37 update when I launch my program

You may be repeatedly prompted to update the application each time that you launch it even though you have already downloaded the update.

Here's how to fix it:

If you are using Windows, please click here
If you are using Mac, please click here
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General
Please click on a link above to see instructions specific to your operating system.

If you're using Windows, please follow the instructions below:
  1. Launch Rosetta Stone TOTALe.
  2. Click Update now.
  3. Once download completes click OK and Rosetta Stone TOTALe will close.
  4. Look at the bottom of your screen for a flashing shield icon (User Account Control, a feature on Windows Vista and Windows 7 Operating Systems), and click on it.
  5. Click Yes on the User Account Control window and the update installation will start.
  6. Follow the prompts on the setup guide to finish installing the update.
The Rosetta Stone TOTALe application checks for updates each time it launches and will automatically notify you of any updates as they are available. The update process may be hindered for several reasons which may include the Rosetta Stone TOTALe application not residing in the Applications folder, the update not mounting or running automatically, or issues in downloading the update.

If you're using Mac, please follow the instructions below:
  1. Ensure Rosetta Stone TOTALe is located in the Applications folder. If the application has been removed from that folder, drag the application back to that location.
  2. Launch Rosetta Stone TOTALe.
  3. Click Update now .
  4. Once completed, click OK and Rosetta Stone will close.
  5. Double-click the Rosetta Stone Update.dmg on your desktop.
  6. If Rosetta Stone TOTALe 5.0.37 Update is not on your desktop, open Finder > Go > Computer .
  7. Double-click on the Rosetta Stone 5.0.37 update
  8. Double-click on the Rosetta Stone 5.0.37 Update.pkg to start the installer.
  9. Follow the prompts on the installer to complete the update.

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