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My Rosetta Stone® mobile application is not recognizing my voice

If a Rosetta Stone® Mobile application isn't recognizing your child's voice, then it may be due to a recent update to iOS devices (iPad Touch®, iPhone®, or iPad®).  The solution is simply to change your device's settings to allow the app to use your microphone.  Follow this solution if you're using:
  • Learn Languages with Rosetta Stone
  • Live Tutoring: Rosetta Stone
  • Rosetta Stone Kids Lingo Letter Sounds
  • Rosetta Stone Kids Lingo Word Builder
 

Allow the Rosetta Stone application to access your microphone

  1. Tap Settings and then tap Privacy. You will see the options below.

                    User-added image


           2. Then tap Microphone and tap the slider icon next to your Rosetta Stone application to enable the microphone
 
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