Rosetta Stone Support

  • FOR YOU
  • FOR CLASSROOMS & ENTERPRISES
  • SUPPORT
  • Search

    Looking for something? You're in the right place.

  • CHAT
  • Cart
  • Sign In
  • Try it free

Support

I have SMS version 3.0 or later. How do I start or stop the SMS Service?

The latest version of the Student Management System (version 3.0 or later) allow the SMS to run as a service on your computer.

If you installed the SMS with the option to run the server manually, then your SMS is functioning as though it is an older version.  For instructions on how to start or stop the SMS in older versions, please Click Here .

Starting the SMS Service:

  1. Windows users, click the icon on your Start Menu at All Programs > Rosetta Stone > Student Management System > SMS Service > Start SMS Service
  2. Mac users, double-click the icon at /Applications/SMS/Start SMS Service

Stopping the SMS Service:

  1. Windows users, click the icon on your Start Menu at All Programs > Rosetta Stone > Student Management System > SMS Service > Stop SMS Service
  2. Mac users, double-click the icon at /Applications/SMS/Stop SMS Service

Checking if the SMS Service is running:

  1. Right-click on the My Computer icon
  2. In the menu that appears, select Manage
  3. In the Computer Management window:
    • Double-click Services and Applications
    • Double-click Services
    • Locate SMSv3 in the list of Services
    • Check to see if the status of SMSv3 is Started

Windows Services

Was this article helpful?

POPULAR TOPICS
Previous MonthNext Month
SunMonTueWedThuFriSat