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I chose the wrong interface language while installing Rosetta Stone Version 3. How do I fix this?

The interface language in Rosetta Stone is your native language, not the language you’re learning. If the incorrect interface language was selected, and you have not yet installed the Language Level CDs, you will need to uninstall and reinstall the program.

Please click here to learn how to change interface language within the Rosetta Stone program.

Here's how to fix it:

If you are using Windows XP, please click here

If you are using Windows Vista, 7, 8 or 10,  please click here

If you are using Mac OS X, please click here


General

Please click on a link above to see instructions specific to your operating system.

On Windows XP

First, uninstall Rosetta Stone:

  1. Click Windows Start, and then Control Panel .
  2. Double-click Add or Remove Programs .
  3. Click on Rosetta Stone Version 3 and click Remove .
     

Next, delete any remaining Rosetta Stone files:

  1. Click Windows Start , and then My Computer .
  2. Double-click the (C:) drive , and then Program files .
  3. Right-click the Rosetta Stone  Version 3 folder and click Delete .
  4. Close the folder window.
  5. Click Windows Start and then My Computer .
  6. Double-click the (C:) drive, Documents and Settings, and All Users.
  7. From the menu, click Tools and then Folder Options.
  8. Click Show Hidden files and folders and click OK
       .
        9. Double-click Application Data.
        10. Right-click the Rosetta Stone folder, and click Delete.

Next re-install Rosetta Stone Version 3:

  • Download the update for Rosetta Stone Version 3 - 3.4.5 (Mac OS X)
  • Download the update for Rosetta Stone Version 3 - 3.4.7 (Windows)

On Windows Vista, 7, 8, or 10

First, uninstall Rosetta Stone Version 3

For Windows Vista or 7:

  1. Click Windows Start, and then Control Panel .
  2. Double-click Programs and then Uninstall a Program (or Programs and Features). Click Uninstall to proceed to the next step.
For Windows 8: 
  1.  Click on the Windows key Windows Keyon your keyboard and type in:  Programs and Features and hit Enter. Click Uninstall to proceed to the next step.
For Windows 10: 

       1.  Right click on Windows logo key Windows logo key and click on Programs and Features. 

Uninstall: 
  1. Look for Rosetta Stone Version 3 in the list.  If you can locate it, then right-click it and click Uninstall .


Next, delete any remaining Rosetta Stone files:

For Windows Vista and 7: 

  1. Click Windows Start, and then Computer. Click here to proceed to the next step.   
For Windows 8:
  1. Click on the Windows key  Windows Key on your keyboard and type in Computer and hit Enter. Click here to proceed to the next step. 
For Windows 10: 
  1. Press the Windows logo key Windows logo key +S to open Search. Type in Computer and hit Enter.
  2. Double-click the (C:) drive , and then Program Files (or Program Files (x86)).
  3. If you see the Rosetta Stone folder, then right-click it and click Delete .
  4. Close the folder window.
For Windows Vista and 7.
  1. Click Windows Start . In the search type: %programdata% and press enter.

           

For Windows 8:

  1. Click on the Windows key Windows Keyon your keyboard and type in %programdata% and hit Enter. Click here to proceed to the next step. 

For Windows 10: 

  1.  Press the Windows logo key Windows logo key +S to open Search. Type in %programdata% and hit Enter.
  2. Right-click the Rosetta Stone folder, and click Delete .

Next re-install Rosetta Stone Language Learning:

  • Download the update for Rosetta Stone Version 3 - 3.4.5 (Mac OS X)
  • Download the update for Rosetta Stone Version 3 - 3.4.7 (Windows)

On Mac OS X

First, uninstall Rosetta Stone Version 3:

  1. Click the Finder icon on your dock.
  2. From the menu, click Go and then Applications .

  3. Control + click on Rosetta Stone Version 3 and click Move to trash .
  4. From the menu, click Go and then Computer .

  5. Click Mac HD , Library , and then Application Support .
  6. Control + click the Rosetta Stone Version 3 folder and click Move to trash .

Next re-install Rosetta Stone Version 3:

  • Download the update for Rosetta Stone Version 3 - 3.4.5 (Mac OS X)
  • Download the update for Rosetta Stone Version 3 - 3.4.7 (Windows)

If you are still in need of assistance, please contact Rosetta Stone Support

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