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Error 9123

The 9123 error occurs when installing language levels. This means the language level data was not copied over completely into Rosetta Stone.

If you have a Version 3 program, make sure you have the latest version installed by clicking here.

If you have a Version 4 or 5 program, make sure you have the latest version installed by clicking here.

If you are installing the language levels with CD's, try cleaning the discs with a soft cloth and attempt to install them again.

If you have a Version 4 or 5 program, try using our download method by clicking here.

Still need help? Click here to send an email to Rosetta Stone Product Support.

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