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Error 5211 or 5222

Errors 5211 or 5222 are caused by the network connection timing out.

Try these steps to fix the error:

  • Click here for instructions on how to clear your cache and cookies.

  • Click here to check your connection speed to make sure it meets our system requirement of 768kbps Upload and Download speed.

  • If you have internet security software running, disable it and try again.

If you need further assistance, please contact Rosetta Stone Product Support by clicking here.

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