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Error 1119

Error 1119 can occur in the Rosetta Stone Language Learning Online Subscription due to our website's resources being blocked by a firewall or internet security program.

To fix this issue, please add the following sites to your trusted sites within your firewall or internet security program:
  • rosettastone.com
  • resources.rosettastone.com
  • totale.rosettastone.com
  • language.rosettastone.com

For Rosetta Stone Language Learning CD-ROM or Download product, please follow the directions below. 

Delete the Speech folder located in 
  • For Mac: Open Finder, and select Go from the top menu bar. Then click Computer from the drop down. Click Macintosh HD and follow the path /Library/Application Support/Rosetta Stone/Language Training/Content/ and move the speech folder you find in the Content folder to the trash
 
  • For Windows 7: Click the Start button and then type %ProgramData%\Rosetta Stone and press Enter. Click the Language Training folder and then Content. Delete the speech folder you find in the Content folder. - C:\ProgramData\Rosetta Stone\Language Training\Content\Speech\
 
  • For Windows 8: Press the Windows button on your keyboard and type %ProgramData%\Rosetta Stone and press Enter. Then click the Language Training folder and then Content. Delete the speech folder you see in the Content folder.  - C:\ProgramData\Rosetta Stone\Language Training\Content\Speech\
 
  • For Windows 10: Press the Windows logo key Windows logo key +S to open Search and type %ProgramData%\Rosetta Stone and press Enter. Then click the Language Training folder and then Content. Delete the speech folder you see in the Content folder.  - C:\ProgramData\Rosetta Stone\Language Training\Content\Speech\

After you have deleted the Speech folder successfully, please launch the Rosetta Stone application. 
Click on the Gear icon shown on the top right corner, and choose Manage Languages
Then select Add a Language Level and re-install a language level or click here to follow the steps to install a language level.

If you need further assistance, please contact Rosetta Stone Product Support by clicking here.

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