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What to do if Adobe Flash Player asks to allow resources.rosettastone.com **IT Administrators**

What to do if Adobe Flash Player asks to allow resources.rosettastone.com
**IT Administrators**



These instructions are designed for IT administrators who can change a configuration file on multiple computers in a single event.  If your organization has many computers to update and you cannot change configuration files or can  only do so one computer at a time, Rosetta Stone recommends that this update task be assigned to an IT administrator who can update multiple computers at the same time.

Rosetta Stone users may be prompted to re-authenticate our resource server on their machine. If you are prompted at any point with the below screen by Adobe Flash Player Settings, please click "Allow" and check the box marked "Remember" directly underneath. For global settings see below:

User-added image

To make this change globally follow these instructions:
 
Please have your local IT staff or system administrator complete the following steps:
 
Navigate to the mms.cfg file on your system, found at one of the paths below;
32-bit Windows - %WINDIR%\System32\Macromed\Flash
64-bit Windows - %WINDIR%\SysWow64\Macromed\Flash
 
Note: The %WINDIR% location represents the Windows system directory, such as C:\WINDOWS.
 
Macintosh /Library/Application Support/Macromedia
 
Open the mms.cfg file in a text editor, such as Notepad or TextEdit, and add the entries below:
AVHardwareDisable = 0
AVHardwareEnabledDomain = resources.rosettastone.com

Note:  Whitespace is allowed, including blank lines or spaces around equal signs ( = ).
 
Save the file, close all browser windows, and open your browser window again.
 
Sign in to Rosetta Stone and launch the application.
 
For reference please see the Adobe Flash Player Administration Guides:

http://www.adobe.com/devnet/flashplayer/articles/flash_player_admin_guide.html

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