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Gauge Learner Satisfaction

Gauge Learner Satisfaction

Gauge your learners' satisfaction with this survey template.  Copy the text below, or click here for a Microsoft Outlook e-mail template.

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Rosetta Stone® Satisfaction Survey

Questions about interest/perceived need to learn a language
  1. How relevant is it for you to know another language for your current job? (rate from Not at all relevant to Extremely relevant)
  2. Does knowledge of another language help you fulfill your job requirements? (rate from Not at all to Very much)
  3. Approximately how much time have you spent using Rosetta Stone?  (Less than 5 hours, 5-10 hours, 11-20 hours, more than 20 hours)
 
Questions about satisfaction
  1. Please rate your overall satisfaction with Rosetta Stone (rate from Very dissatisfied to Very satisfied)
  2. Would you recommend Rosetta Stone to a colleague? (yes, maybe, no)
 
Questions about perceived learning value
  1. Which of the following language skills are most relevant to you? (rate from Not at all relevant to Extremely relevant)
    1. How to speak
    2. How to understand the speech of a native speaker
    3. Grammar
    4. Reading
    5. Writing
    6. Vocabulary
  2. How well does Rosetta Stone teach you the following language skills? (rate from Rosetta Stone does not teach this skill well to Rosetta Stone teaches this skill well)
    1. How to speak
    2. How to understand the speech of a native speaker
    3. Grammar
    4. Reading
    5. Writing
    6. Vocabulary
  3. Using Rosetta Stone, have you learned more or less than what you had expected to learn given the amount of time you have spent in the program?  (rate from Less than expected to More than expected)
  4. Before using Rosetta Stone my knowledge and skills in the subject matter could be rated as: (rate from Beginner to Expert)
  5. After using Rosetta Stone my knowledge and skills in the subject matter could be rated as: (rate from Beginner to Expert)
  6. Considering the amount of time you have spent using Rosetta Stone how satisfied are you with the speed of learning another language?  (rate from Very dissatisfied to Very satisfied)
  7. How much do you retain what you have learned with Rosetta Stone?  (rate from I forget everything to I retain everything)
  8. Learning a language with Rosetta Stone is easy.  (rate from Strongly disagree to Strongly agree)
  9. I enjoyed learning a language with Rosetta Stone.  (rate from Strongly disagree to Strongly agree)
 
Questions about usability/user-friendliness
  1. In general, the program layout (interface) is user-friendly.  (rate from Strongly disagree to Strongly agree)
  2. I did not have problems understanding what I was required to do in the program.  (rate from Strongly disagree to Strongly agree)
  3. The lessons are well organized and follow a logical sequence.  (rate from Strongly disagree to Strongly agree)
  4. Do you think that your company should continue to offer Rosetta Stone?  (rate from Definitely should not to Definitely should)
  5. Please share any additional comments or feedback about your experience using Rosetta Stone.

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