Support - Fix for error 2122, 2123, 2125 in Version 3 Personal Edition (Windows only)
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Fix for error 2122, 2123, 2125 in Version 3 Personal Edition (Windows only)


Errors 2122, 2123 and 2125 followed by “Database is out of date” indicates Rosetta Stone® is unable to access your user progress file.  This occurs because another application (usually a security program or back-up program) is accessing the file.

The most convenient solution is to install an upgrade to Rosetta Stone® Language Learning - CD-ROM (formerly Version 4).  Rosetta Stone® Language Learning - CD-ROM is a newer and more stable application that's designed for modern operating systems.  All of your user progress will be transferred to the new version, so you can pick-up where you left off at.  Ensure your computer meets the system requirements before updating.  

Note:  If your computer does not meet the Rosetta Stone Language Learning - CD-ROM requirements, see our article 2122, 2123, 2125 errors for Version 3 Homeschool Edition.
Note: If you're a Version 3 Homeschool learner, see our article 2122, 2123, 2125 errors for Version 3 Homeschool Edition.



How to fix it:
  1. Upgrade to Rosetta Stone® Language Learning - CD-ROM.
  2. Follow the prompts on the installation guide.
  3. Open Rosetta Stone.  
  4. Uncheck the box to open a new browser window.
  5. Click your username, and continue to your course.



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